• The colours you see on your screen are only an approximate representation of the final printed product. Variations may occur based on your screen's brightness, contrast, and colour settings.
• Depending on your screen's resolution, the image displayed may appear larger or smaller than its actual size.

All orders are ready to ship within 3 working days.

REFUNDS

Due to the personalised nature of our prints, we do not offer a refund service. Please carefully check all details are correct before you order. If we make a mistake, we will replace the items and ship within one working day. We will also refund you 20% of the cost for the inconvenience.

SHIPPING

We send out all orders with DPD Ireland. We only ship to Ireland currently.

Terms and Conditions for Celtic Wishes

Effective Date: September 2025

 

Welcome to Celtic Wishes. By purchasing from our online store, you agree to be bound by these Terms and Conditions. Please read them carefully.

 

1. Acceptance of Terms

By accessing or using the services provided by Celtic Wishes, you accept and agree to comply with these Terms and Conditions. If you do not agree, you should not use our services.

 

2. Products

2.1. Personalised Products: All products are customised based on the information you provide. It is your responsibility to ensure that all Personalisation details are entered correctly.

 

2.2. Product Descriptions: We strive to be as accurate as possible in product descriptions, images, and other content, but we do not warrant that product descriptions or other content are accurate, complete, reliable, current, or error-free.

 

3. Ordering and Payment

3.1. Placing an Order: To place an order, you must provide accurate and complete information. By placing an order, you confirm that you have the legal capacity to enter into a binding contract.

 

3.2. Payment Terms: All payments must be made at the time of order. We accept various forms of payment, including credit cards and other electronic payment methods.

 

4. Shipping and Delivery

4.1. Shipping Policy: We aim to ship products within 3-5 business days after receiving your order. Delivery times may vary depending on your location.

 

4.2. Shipping Costs: Shipping costs will be calculated and displayed at checkout.

 

4.3. Risk of Loss: Once a product has been dispatched, the risk of loss or damage passes to you. We recommend you inspect your order upon delivery.

 

5. Returns and Refunds

5.1. Return Policy: Due to the Personalised nature of our products, we cannot accept returns or exchanges unless the product is defective or incorrect.

 

5.2. Defective or Incorrect Items: If you receive a defective or incorrect item, please contact us within 3 business days with your order number and details. We will address the issue as quickly as possible.

 

6. User Responsibilities

6.1. Account Security: You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

 

6.2. Prohibited Uses: You may not use our products or services for any unlawful purpose or in a way that violates these terms.

 

7. Intellectual Property

All content on the website, including text, graphics, logos, images, and software, is the property of Celtic Wishes and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

 

8. Limitation of Liability

To the fullest extent permitted by law, Celtic Wishes shall not be liable for any indirect, incidental, or consequential damages arising from your use of or inability to use our website or products.

 

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Ireland. Any disputes arising out of or relating to these terms shall be resolved in the courts located in Ireland.

 

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective when posted on our website. Your continued use of the site after changes have been made constitutes your acceptance of the new terms.

 

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: hello@celticwishes.com